What is a refurbished iPhone?

More often than not, a refurbished phone is a device that has been bought and then returned to the retailer or network. They can no longer sell it as a new phone, so have to call it refurbished. So many refurbished iPhones out there will never have even been out of the box.

In some cases, they may have been returned due to damage, but the phone will be repaired by an expert technician before being sold. This not only saves you money but can also be a more environmentally responsible decision as it can help re-use components that may otherwise have gone to waste.

How much can I save with a refurbished iPhone?

When you buy a refurbished iPhone you can expect to usually save a few hundred pounds. That's the same case across the older devices like the iPhone 8 and iPhone 7, as well as Apple's newest flagships - the iPhone XR, XS and XS Max.

Going for a refurbished iPhone can be a great solution for both SIM-free and contract, especially considering Apple is notoriously expensive through both buying methods.

What is a Refurbished Condition?

When it comes to grading the Used, Secondhand and Refurbished Devices we understand that this can be difficult. So we use a few combined methods to get it right as possible

a) Each grade needs to fit a specification-grade list 
b) Each phone is assessed by at least 3 technicians and finally graded by our quality assurance team.

Grades

"Pristine" Our flagship product that looks like a new device. Each device has been fully disassembled, refurbished, rebuilt and rigorously tested in our very own state-of-the-art remanufacturing facility. No visible marks or scratches on the screen or body.

''Very Good" A device considered to be in Excellent condition by technicians with only slight signs of use. No deep scratches on-screen with minor/minimal scuffs limited to the casing

''Good"These devices are in very good condition and show light signs of use. They are likely to have light scratches and marks on the screen and/or body.

Devices with conditions outside of the above will have explicit details in description
All devices are tested using Electronics Frontier's unique diagnostic software which also wipes all data seen and hidden in a cache

At Electronics Frontier we offer an easy 14-day money-back guarantee if you are not happy.

How Electronics Frontier provide you with a quality product?

Electronics Frontier's unique diagnostic software test consists of over 70+ different checks, some of which test components you may not even realize your iPhone has!

TouchScreen Quality Check
We check the LCD for cracks and chips. Additional checks are also carried on force touch, discoloration, screen burn, etc. 

Battery Testing
All batteries will degrade over time. Our technicians will check for poor battery health and battery faults. These will be replaced if they are performing poorly.

70+ Automated Checks
We use state of the art PhoneChecker software. This will check issues in Software, GPS, Accelerometer, Wifi, Bluetooth, etc.   

Data Erasure
When buying a used phone you're not going to want any previous owners' data. Our Team will delete and deep erase all unwanted data - permanently.

Full 24 Hours Battery Tested 

Unlike our competitors, we test the batteries in our refurb iPhones, iPads & iPods. We ensure all batteries last a reasonable amount of time so you will not be left reaching for the charger halfway through your day! We use a tried and tested battery test lasting 24 hours to ensure at least the battery lasts 85% of the suggested manufacturer’s times. If not, we replace! We even guarantee the battery for 6 months!

What warranty do you offer?

We offer a comprehensive 6-month warranty on all our devices.

What does your warranty cover?
The warranty covers hardware faults that aren’t caused by damage or misuse by the user. The warranty does not cover software, water damage, accidental damage, broken or smashed LCD, pixel loss. Accessories provided with a mobile phone or tablet purchase are not covered by the warranty.

When does my warranty start?
The warranty coverage starts from the date that the item was dispatched.

Unlocked Sim Free?

All of our phones are Unlocked and Sim Free. This means that you can use on any network like EE, Vodafone, 3, etc. These can also be used in any Country.